At Hogateeca, we are dedicated to ensuring that your order arrives safely and on time. Our shipping policy provides you with clear and straightforward information about our shipping procedures, delivery times, and associated costs.
1. Order Processing Time
We process all orders within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
2. Shipping Options & Delivery Times
We offer the following shipping options:
Standard Shipping:
- Delivery Time: 12 to 15 business days
- Description: Our standard shipping option provides reliable service at a cost-effective rate for those who do not need immediate delivery.
Expedited Shipping:
- Delivery Time: 8 to 12 business days
- Description: For faster delivery, our expedited shipping option ensures that your order arrives more quickly.
Note: Delivery times are estimates and may vary depending on your location and other factors beyond our control.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. Costs depend on the shipping option you choose, the destination, and the weight/size of your order.
4. International Shipping
Hogateeca ships to many countries worldwide. International shipping times depend on the destination, customs processing, and local postal services.
Please be aware that international orders may incur customs duties, taxes, or fees, which are the responsibility of the recipient.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to monitor your order’s progress online. Please allow 24-48 hours for tracking information to be updated.
6. Shipping Delays
While we strive to meet our delivery estimates, factors such as severe weather, holidays, or customs delays can impact shipping times. We will keep you informed of any significant delays.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us immediately at [email address]. We will work with the carrier to resolve the issue promptly. If your package is lost, we will either replace it or issue a refund.
8. Address Errors
Please ensure that all shipping details are accurate before submitting your order. Hogateeca is not responsible for orders shipped to incorrect addresses due to customer error.
9. Contact Us
For any questions or concerns about our shipping policy, please reach out to us at: [email address]. We’re here to help and ensure your shipping experience is smooth and satisfactory.
- Address: 2829 Junkins Avenue, Albany, Georgia, 31707, United States
- Phone: 229-561-6713
- Email: contact.hogateeca@gmail.com
Thank you for shopping with Hogateeca. We appreciate your business and look forward to serving you!